Call for change at city hall

Tauranga City Council’s economic development and investment committee chairman Max Mason.

Tauranga City Council's economic development and investment committee chairman Max Mason is calling for councillors to step up and take a greater management role in the council organisation.

Referring to the BDO investigation into the city council's building consents department, Max told committee members this week that an ongoing lack of action by councillors has resulted in huge economic impacts across the city.

In the last financial year the city processed building consents worth $750 million. The statutory time limit for processing building consents is 20 working days he says, but the Tauranga average was 41 working days.

Over a year that is a lag of $62 million that is being pushed out; businesses not being able to start on time, a month's loss of trading, a loss of productivity through the industry, loss of profitability for building firms.

'It means payment dates for supplies are pushed out another month, the builders are not able to start on time. There's a whole range of impacts,” Max said after the meeting.

'From an economic development perspective the council's activity is hugely impacting upon the development of the building industry so we have to get our house in order.”

While the BDO report is a good start, the council has to follow up by taking full accountability in future for all aspects of the council, says Max.

'If we had been given the right information at the right time, and we made the right decisions on how to control the delays in building, then this would never have happened.”

He wants councillors to be regularly updated on indicator information, such as satisfaction levels and staff turnover numbers, so that councillors have a better idea of what is going on within the organisation and what is working well or not.

'If you think of the Port of Tauranga or Trustpower, these boards of directors have a lot more information about what's happening in the organisation than councillors do,” says Max.

'What I'm calling for is for councillors to accept a greater level of accountability and to be provided with more information.

'But all councillors need to adopt the attitude that the buck stops here. That's what it boils down to. If we all have that attitude, the whole city will hum.”

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10 comments

Well said Max, BUT

Posted on 26-06-2017 09:12 | By waiknot

You have two problems, some councillors may be their for the ride and out of their depth. Secondly council staff including the CEO will fight your meddling (as they will see it) every step.


Good move, thank you Max

Posted on 26-06-2017 12:07 | By Papamoaner

That old adage; two heads are better than one. Arguing the quality of those heads is negative and subjective,Only good can come of it.


Who runs this city?

Posted on 26-06-2017 13:35 | By Mackka

Do the Councillors run this city? They are elected to do so but it would seem that the CEO and council staff keep a lot close to their chests and councillors are left in the dark a lot of the time. Mr Mayor promised change for the better but things appear to have gone down hill since his taking over the position! Councillors need to show who is boss here!


control

Posted on 26-06-2017 14:06 | By rastus

The city management bureaucracy does not want elected councilors to have any more control over the city than they (the manager and his lackeys) are prepared to give. I know the sorts of comments that these so called experts say, behind the backs of our elected representatives and often, they are not very complimentary - elected councilors have to work very hard to generate real communication between those who are running the city and those who should be running the city (to a large extent the same problem exists at central government level).Max is only scratching the surface of this embedded situation - stir it up Max and we will all be the beneficiaries.


Who is Responsible?

Posted on 26-06-2017 14:15 | By Pamaxx

Sorry Max but Councillors are not to blame, Councillors do "governance" (set the policies and goals). The CEO is paid to implement those (goals & policies) and as you know, senior management can delegate "authority" but they cannot delegate "the responsibility" meaning the "buck" stops with the CEO. He is handsomely paid to take that responsiBil


Papamoaner is wrong...

Posted on 26-06-2017 14:33 | By john robson

If there is one thing I learnt in my career in management consulting, it is that the quality of the heads is paramount - and the quality of the heart should also be considered. The choice of heads is crtitical to the success of any venture (be it Apple or ETNZ) and that is why the world's most successful organisations invest significant time and effort in the recruitment and retention of quality Board members.


Rubbish

Posted on 26-06-2017 14:59 | By maildrop

I don't think there are many builders and tradies sat around waiting for consents to be processed!


Which

Posted on 26-06-2017 15:03 | By Capt_Kaveman

this council has not got one brain between them all


here we go again

Posted on 26-06-2017 17:47 | By old trucker

NOTHING will change,TCC Will make Max,s life a misery, as TCC dont like their feathers ruffled in the NEST, that keep them cosey,my thoughts only and how i feel, and agree with all below.No1 is Sunlive for News in the Bay, Thankyou ,10-4 out.


Clarity

Posted on 27-06-2017 22:17 | By Sg1nz

Elected members role is to govern the city. E.g. set direction and monitor performance. Much like the board of a public company. The CEO and organisation exists to turn that strategy/direction into reality. If the council don't like the performance then they can vote to not renew the CEO 's contract.


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