Getting what you should

Whatever happened to getting what you should when you buy from a department store? You order a couple of beds, pay for them, it's several weeks before you get them, they have to be made, no mention of that fact. The big day arrives, two beds, no headboards. Without them the beds look like soldiers' bunks in the barracks. Over the years one always got the headboard with the bed, so what's happening? It's bad enough that you have to pay for a carrier to deliver them – again, not in the past. It almost appears that when you buy a shirt, check the buttons are not extra. That is not as silly as it sounds. In New Zealand some years ago you bought a car, then you had to buy the radio and anything else that your heart desired. Now the system today is picking on your poor bed. How long before the base and the mattress are separate items? Of course, the mattress is designed chiropractic for your ultimate comfort – whatever that means because we are all different, one chiropractic system does not cut it for everyone.

R Chamberlain, Otumoetai.

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