I'm a retired Italian lady. On September 7 I went to shop at Countdown supermarket in Bethlehem, close to my house. I always keep my handbag on the supermarket trolley.

When I went home I realised that my handbag, with money, mobile, cards, etc., was missing.

I had forgotten to take my bag from it. Very anxious and worried, I drove back immediately to the supermarket. Luckily I live very close.

At the trolley bay I did not find my handbag but I met a kind man who suggested I go to customer service because my handbag was there. I did and there (like a miracle to me) they gave me my handbag. I do not know if the person who found my handbag in the trolley was the man I talked to outside the supermarket or another kind person. I was in too much of a hurry to ask.

I do not have enough words to describe how much his/her actions impressed me. In Europe these kind of honest things are very rare for sure!

Now I can't say thanks and how grateful I am directly to that person. I do not know who the person is but please do this for me with all my heart.

M Veneziano, Bethlehem. (Abridged)