Visiting the Huka Falls with her son was meant to be one of the many highlights for a French tourist.
But that was the case when her rental car was broken into and her laptop and jacket were stolen.
“The upset tourist caught the attention of a kind Wellington couple who stepped in to assist,” says a post on the Bay of Plenty & Taupo Police Facebook page.
“They offered their phone for Delphine to lodge a complaint via the Crime Reporting Line.”
Constable Ciara Hepburn and Constable Nicole Flaws were notified of the incident by the people at Huka Falls’ kiosk and immediately headed to the location.
“Enquiries were made to speak to the French Embassy and fortunately Delphine did not lose any passports.
“The officers assisted her with some queries, arranged a new rental vehicle and decided to lead the mother and son to the airport.
“The policewomen helped to set the GPS and then left her the phone number of the rental company contact.
“All in a day’s work for Taupo Police! And big thank you to the Wellington couple who helped - where ever you are now.”
Anyone with information about the theft can contact their nearest police station.
Alternatively, information can be left anonymously via the Crimestoppers 0800 555 111 line, or non-emergency information can be phoned into the police's 105 number.