Conciliation with serial complainer

Quiet fun is okay at the Greerton Community Hall.

The Greerton Hall serial noise complainant seems to have won the day.

There will be no loud or amplified music from the hall in future – especially the booming base sounds that led to 82 noise complaints in two years… and all from the same complainant.

That means some users will be excluded from using the hall – like Zumba dance exercise classes.

Bay Venues, which controls the Greerton Hall, has met with the complainant. “We had discussions – a good meeting – and I think we have a better understanding of what upset him,” says CEO Gary Dawson.

From a discussion The Weekend Sun had with the complainant before Christmas, that noise was the bass sound which he said: “literally made the walls of my house shake”. He also said it was never his intention to have events shut down, the hall torn down and stop people from having a good time at the community centre. But that has effectively happened.

At least three groups – a Sunday church group and two Zumba classes – have been forced out. Bay Events has found an alternative venue for one Zumba group and it’s believed the other has found its own facility outside the Bay Events network.

On the other hand, the Scottish Country Dance Club which was under threat of having to relocate its 60th anniversary celebrations from the Greerton Hall in June, has suddenly had its booking confirmed.

“We are absolutely delighted. And we have no doubt if The Weekend Sun had not got involved in this story last month, things would have turned out differently for us.”

When asked if the ‘better understanding’ with the complainant meant the future of the Greerton Hall as an events centre was secure, the Bay Events CEO Gary Dawson said “not necessarily”.

“We aren’t supposed to have loud or amplified music there so we will have to continue to work with the Tauranga City Council to define what that means. However we would like to think that in the foreseeable future we can use the hall as much as we can and come to some sort of compromise.”

But within the rules which mitigate the noise and which our serial complainant wanted all along. “We have had a direction about no loud and amplified music and we have to abide by that direction. It’s not perfect but we will keep in touch with the complainant and if there’s anything he is not happy about then we hopefully we can work it through.”

The compromise will mean the Greerton Hall will be able to accommodate some music. “However, if there are groups that depend on loud bass, then we will be encouraging them to use other facilities.”

The conciliatory CEO says it looks like they have a “reasonable outcome that will make everyone happy”. Albeit, there maybe a few groups who can’t use the hall.

“But you are always going to have these situations with halls and recreation facilities in urbans areas. It’s just one of those things going to happen.”

One local Greerton resident got all fired up by The Weekend Sun story on the Greerton Hall noise controversy. “The complainant says he is no griper. Well, not much!” he said in a phone message.

“Anyone who makes 80 complaints in 2 years has to be a griper. Why did he buy a house nearby if he didn’t want to put up with the noise. He’s a moaner!”

But there’s a city plan and a resource management act and the local authorities have an obligation to enforce the rules. “The person making the complaints was free to do that,” says Gary Dawson. “He was well within his rights to do so.”

You may also like...


It's not about ...

Posted on 14-01-2020 12:41 | By morepork

… ONE person. It is about being fair and reasonable and considering the neighbours. The Scottish society have used this Hall for decades (when I was a teenager I used to play with Montgomery’s orchestra at these gigs...) never a problem. Keep it to reasonable hours and reasonable frequency (not every other day...) and recognize that large bass woofers are intrusive and disturbing. Glad the Law has been observed here and a discussion and compromise was struck.

Well Done TCC

Posted on 14-01-2020 11:48 | By Yadick

You admit you weren’t administering the bylaw as you should and have stepped up to the plate. Well done. Not only that but you have taken steps to reconcile with the complainent. Who incidentally a lot of people were unjustifiably slamming as a moaner. Guarantee others nearby hated that THUMP, THUMP, THUMPING but just didn’t do anything appropriate about it. That THUMPING bass is just hideous. Music he, like most others, could probably put up with but that THUMPING bass . . . This guys probably taken lashings on behalf of others and I say good on him, well done. Everyone has a right to be comfortable in their house.

An Update

Posted on 14-01-2020 09:39 | By bigted

It’s time for an update. Greerton Village Hall was built in the in the 1960’s when sound insulation was not required. It is now time to modernise this facility - this will, of course, come at a cost to ratepayers.

Excellent outcome!

Posted on 14-01-2020 08:49 | By Bruja

Cities and towns have regulations for a reason. In this case, the rules were already in place but were not being followed. Delighted to see commonsense prevail. Music is wonderful, loud bass is not. The rules are now to be followed and the few who have to go elsewhere? Perhaps, just perhaps grow up and realise that loud, booming bass annoys MOST, not all but MOST people.

Only one complaint

Posted on 14-01-2020 08:36 | By waiknot

He may have complained 80+ times but only has the one complaint. Each complaint has been for the same issue.


Posted on 14-01-2020 07:43 | By WestieMum

Prime example of "squeaky door gets the oil". So one person has the power because of constant squeaking, to hamstring the use of a community asset, that was happily going about it’s business until this person arrived in the neighbourhood! Pathetic. If you want a peaceful home life DO NOT buy a house next to a community used dwelling, airport, stadium, racetrack etc. How about the other residents around the area - what did they think/feel? This doesn’t bode well for Tauranga and other community centres or any other such activity if one person alone can have TCC and it’s city partners giving in like this. There are people who have to live in far worse situations who just adapt and get on with life....

Democracy at its best

Posted on 14-01-2020 06:44 | By Angels

1 complainant (80+ times) and now everything changes. 1 person is now controlling this PUBLIC CENTRE. What about the rest of the citizens. 1 person to dictate . Well folks in city hall get ready for shit storm. If the city is going to allow. 1 person to control city events . ,,,,,


Posted on 14-01-2020 06:31 | By Slim Shady

Quite right too, despite Sunlive’s efforts to demonise him. Zumba should find a place on an industrial estate to crank up their music (they already admitted it must be played loud to motivate?!) Village halls were not built with Zumba in mind.

Leave a Comment

You must be logged in to make a comment. Login Now