In what could be a sign of things to come, nine Customs workers, including four at a single provincial port, have been fired for refusing the Covid-19 vaccine.

One of the maritime border workers said she was devastated to be sacked and frustrated by what she says was a lack of consultation by the agency.

She asked not to be named because she feared public criticism for her decision not to vaccinate.

Customs is defending its communication with the workers and says it can't offer redundancy payments, as the sacked staff are calling for, because their roles are not being disestablished.

Their contracts were terminated after Customs was unable to find a suitable alternative role for the workers.

Auckland employment lawyer Catherine Stewart says employers of workers required to be vaccinated were likely to be able to substantively justify dismissing an unvaccinated employee.

They would point to the Covid-19 Public Health Response (Vaccinations) Order, and explain they are unable to lawfully continue with an unvaccinated person in the role.

'However, substantive justification is only one aspect of a justified dismissal and the employer would also need to follow a robust process prior to carrying out any dismissal,” says Catherine.

'This means that they should consult with staff and, if a worker is reluctant to be vaccinated, ascertain the reasons for this and work with them to try to persuade them effectively to be vaccinated.

'If the worker is still unwilling to be vaccinated then the employer should consider alternatives and try to redeploy the worker into a role that does not require vaccination, in order to save the worker's employment.”

A new Covid-19 public health order means all government border workers and staff at managed isolation facilities must be vaccinated. Photo: Rosa Woods.

She agreed with Customs' view that redundancy provisions in employment agreements would not come into play where a worker is dismissed because they are not vaccinated.

'It is important to remember that a person cannot be vaccinated against their will; an employee is entitled to refuse to be vaccinated. However, the consequence of this could be the loss of their job.”

The firings came on the eve of the Covid-19 Public Health Response (Vaccinations) Order 2021 going into force.

It requires all workers in managed isolation and quarantine (MIQ) facilities, and those who work for Government agencies at the border, to be vaccinated.

The worker had a role until Friday at a provincial port monitoring international ships, making sure stevedores and their crew took appropriate Covid precautions, including protective gear.

'We took it seriously, it's really important. If we weren't there, people got lax.”

The woman says she never came into contact with international crew and believes there was insufficient risk to justify her being required to vaccinate.

She is not a union member and had a lawyer write to Customs in December asking management to keep her informed if there was to be any changes to their role.

However, she says she found out via the media in March that workers like her, who refuse to get vaccinated, could be barred from frontline roles.

The woman would not disclose her rationale for not getting the vaccine.

'I don't ... have to explain why I don't want to be vaccinated, it's my choice under the Bill of Rights.”

Matters came to a head at a meeting on Thursday.

Management says the nature of her position meant it was not possible to modify her role to reduce her exposure to Covid-19, according to a letter sent the following day terminating her employment.

'We also advised you that Customs has been searching for internal redeployment opportunities for you, none were available in the [...] region, but Customs is looking for external redeployment opportunities through the Public Services Commission's Workforce Mobility Hub,” the letter says.

The woman is supported by Christchurch employment law advocate Ashleigh Fechney.

Christchurch Employment law advocate Ashleigh Fechney is helping several workers fired after refusing to get vaccinated. Photo: Alden Williams/Stuff.

Fechney said at the meeting Customs was in effect going through a redundancy process, that there was insufficient health and safety risk or legal basis to require mandatory vaccination for her position, and that Customs had not followed a fair process.

The agency disagreed.

"The roles are ongoing and we will recruit into them,” the letter said. 'Given the matters we discussed at the meeting, including the reasons why Customs requires your position to be performed by a vaccinated person, the Government's requirement that non-vaccinated border workers stop working in those positions by May 1, and the absence of suitable redeployment opportunities, we advised that Customs had decided to terminate your employment as proposed.

'Please treat this letter as formal notice of termination of your employment in accordance with Part 9 of your Employment Agreement.”

She was not required to work out her notice and will be paid for those four weeks as a lump sum in her final pay.

The woman says she was frustrated and disappointed.

'I just feel undervalued. It's been very, very unpleasant, very unprofessional, and it's devastating.”

Fechney, who is advocating for several other Customs workers in a similar situation, says the Government should be paying the sacked workers compassionate compensation.

'If you're going to terminate, at least do it in a redundancy setting,” says Fechney. 'They gave up their own health and safety to protect the borders.”

The worker was also given the option of remaining employed for four weeks while Customs searched for suitable jobs at other government agencies, such as Corrections.

'None of my clients were interested in that,” says Fechney. 'There's a big difference between working in Corrections and working in Customs.”

Fechney says her clients were also irked that their certificates of service said they had resigned from their roles.

'It makes it feel like it is their choice to leave, but it's not their choice.”

Customs people and capability deputy chief executive Jacinda Funnell says they would change the certificates of service if asked.

She confirmed nine Customs employees, including the four at the provincial port, had their contracts terminated because they were not vaccinated.

Over 95 per cent of Customs staff have had their first dose and more than 85 per cent the second dose, she says.

'We've been able to redeploy most of the people who haven't been vaccinated," says Funnell. 'There was just a very small number who we simply weren't able to find redeployment options within Customs for. We did attempt to work with them to find them roles in other organisations.”

If they made the workers redundant they would be legally unable to replace them, she says.

Funnell rejected comments by Fechney and the workers that communication and consultation was lacking.

'I think that we have put a lot of effort into consulting with people. Senior managers have travelled to all of these ports to talk to staff, we have run many, many sessions online and in person with staff, they've had opportunities to talk to their managers.”

George Block/Stuff