Farmer Autovillage has hit 2024 firing on all cylinders, by announcing that on January 15 it will open a brand-new service centre in Pāpāmoa.

The addition to its existing branches at Mount Maunganui and Whitianga, the concept of offering clients a one-stop shop for their vehicles is something that Farmer Autovillage has identified as an important part of its ideology.

Located just off Enterprise Drive/Parton Road at 64 Market Place, the new site will offer customers the same level of expertise that they currently receive at Hewletts Road, and across the entire Farmer Autovillage list of brands.

It will be staffed by familiar faces from the Hewletts Road centre; Mason Dawson will be the Pāpāmoa Service Manager, and Bella Einarsdor the Service Advisor. Making up the technical team; Audi / Volkswagen / Škoda Expert Technician Brendon O’Brien, Nissan / GWM / MG Expert Technician Nick Curle, along with Indika Loganathen and Pradeep Kumara. Together they bring over 60 years of combined experience.

From a family business point of view, it’s an exciting expansion – the beauty of Farmer Autovillage is that it maintains a boutique business feel despite being an expansive venture, says statement released by Farmer Autovillage.

"For the team, the value is in not just providing world-class showrooms but knowing that behind the international standard is a group working together to ensure that customers feel comfortable picking up the phone to ask for help, whether it be to find a towbar or because they have a kerb damaged wheel," says a spokepserson for the motoring company.

"With a group mentality rooted in core values, everyone at each is on the same page – and all are pumped at the prospect of an additional location.  

"In terms of what is being offered from the Pāpāmoa site, customers – both existing and new - will be pleased to find that on their doorstep will be a state-of-the-art fully fitted service precinct."

An authorised service agent for Nissan, Volkswagen, Audi, Skoda, Subaru, Jeep, Ram, Cupra, Seat, MG and GWM, as well as welcoming all other makes and models, the centre will offer total vehicle care - from a warrant of fitness to mechanical repairs, tyres, alignments and balancing.

A Hunter 3D laser alignment machine takes the capabilities of the centre to the next level.

The service abilities will also be fully equipped to deal with both electric and hybrid models, and EV chargers will be available.

Mike Farmer, the group managing director, says, “at Farmer Autovillage nothing is ever a problem. We aim to provide a stress-free experience, which is a key component of the companywide Autovillage ethos. If you are only 99 per cent satisfied, we are not. Our aim is your 100 per cent satisfaction.”