Tough times for hospitality industry - survey

Restaurant Association CEO Marisa Bidois.

The Restaurant Association has released new survey results that paint a concerning picture of the current state of the hospitality industry.

Businesses across the sector are grappling with significant challenges, including declining revenues, reduced customer numbers, and deteriorating mental health among operators.

The survey of Restaurant Association members reveals that 78 per cent of Auckland businesses and 76 per cent of businesses nationwide report their revenue is worse or significantly worse than last year.

Additionally, 58 per cent of Auckland businesses and 52 per cent of businesses nationwide cite managing the customer downturn as their single biggest issue.

Alarmingly, 42 per cent of Auckland businesses and 31 per cent of businesses nationwide believe that conditions will deteriorate over the next year.

Furthermore, 66 per cent of businesses in Auckland and 54 per cent of businesses nationwide report that their mental health has worsened as a result of these ongoing pressures.

“The recent closures in our industry exemplify the harsh reality many businesses are facing,” says Restaurant Association CEO Marisa Bidois.

“Many of these establishments serve as cornerstones of our community, hosting countless special occasions and launching the careers of many in our industry. These closures serve as stark reminders of the challenges currently confronting the hospitality sector.

“To other businesses facing similar struggles, please know that you are not alone. The Restaurant Association is here to support you. Reach out to us if you need assistance or just someone to talk to. Despite the tough times, there is still optimism among our members. Together, we can navigate these challenging times and look forward to a brighter future.

“We also encourage the public and other businesses to support their local hospitality businesses in any way they can, whether it's dining out, ordering takeout, or simply stopping by for a coffee. Every bit of support helps keep our industry alive.”

3 comments

I know who to blame

Posted on 19-07-2024 21:31 | By Saul

Covid lockdowns -

Blame Jacinda Ardern and Ashley Bloomfield!!!!

Things will get a lot worse!!


@ Saul

Posted on 20-07-2024 11:42 | By Yadick

Not Ashley Bloomfield but definitely Jacinda. However, we'd never in our time experienced such an outbreak so a lot of what was happening was risk management. Blind leading the blind really. Not just here but globally.


really?

Posted on 20-07-2024 11:54 | By KiwiDerek

This article doesn't actually mention Covid. Let us just be grateful that thanks to Jacinda Ardern and Ashley Bloomfield so many New Zealanders who would otherwise have died (as so many people did overseas) are still alive today. What short memories people have.


Leave a Comment


You must be logged in to make a comment.