Mount Maunganui-based pergola, awning and shade cover specialists Undercover Industries have taken home their third Most Trusted Award.

They boast a small but passionate team that believes precision and perfection are not a luxury but a simple necessity.

'Undercover Industries pergola systems are proudly made and manufactured right here in the sunny Bay of Plenty,” says UC Industries owner Shay Hulsebosch. 'We're locally owned and operated and people like the fact that we're Mount based.

'I'm proud that people think we do a good job; it always makes you feel pretty good that people recommend you.

'That's essentially what the Most Trusted Award is – it is people willing to go out there and say that you've done a good job.

'Quite often we'll put a pergola in, then we will end up doing a couple of the neighbours and suddenly we've done the whole street!”

Undercover Industries was born out of the need to create outdoor rooms that enhance the community's living experience, while allowing you to entertain all year round, protecting family and assets with 99.9 per cent UV protection.

'We're a small company but we're honest and reliable, which I think is a big part of our brand,” says Shay.

'The one benefit of being tiny is that we can build relationships with people and build our custom pergolas.

'We don't have a single kitset or standard package. They're all made and fabricated in Mount Maunganui to suit the property.

'People come and ask us what our standard kitset is, but we come to your house, measure up and come up with a custom solution for your space, so that's one of our point of differences.

'Our customised approach ensures you get exactly what you want, with a simple and easy, stress free process, giving you peace of mind that your job will be completed on time and on budget.”