Opening times are temporarily changing for a number of Tauranga City Council services.

Most Council offices will close at midday on Friday, December 22, 2023 and re-open at 8am Monday, January 8, 2024.

Council Customer Service Centre, He Puna Manawa, will close at 5pm Friday, December 22, 2023 and will reopen at 9am Wednesday, January 3, 2024.

24-hour service

If you need to reach the council, call the contact centre on 07 577 7000 – they’re available 24 hours a day, seven days a week (including public holidays). You can also email the team on info@tauranga.govt.nz.

Public holiday dates

Public holiday dates include:

• Monday, December 25, 2023: Christmas Day
• Tuesday, December 26, 2023: Boxing Day
• Monday, January 1, 2024: New Year’s Day
• Tuesday, January 2, 2024: Day After New Year’s Day

Kerbside rubbish collections

To give council kerbside collections team a well-deserved break, we’ll be collecting your bins one day later than usual from Monday, December 25, 2023, to Friday, January 5, 2024.

Bins usually collected on Monday will be collected on Tuesday, Tuesday will be Wednesday, and so on. Please place all bins kerbside before 7am the day after your normal collection day over this period.

If you have extra glass, recycling or rubbish that won’t fit into your bins on collection day, you can either save it for future collections, or take it to Te Maunga Transfer Station.

Transfer stations

Te Maunga Transfer Station is open seven days as normal for most of the summer holidays, except for the following public holidays:

• Monday, December 25, 2023, Christmas Day (closed)
• Tuesday, December 26, 2023, Boxing Day (8.30am to 5pm) 
• Monday, January 1, 2024, New Year’s Day (closed) 
• Tuesday, January 2, 2024, Day After New Year’s Day (8.30am to 5pm) 

Information on the Maleme Street Transfer Station (which is open to commercial account holders only) can be found on the council holiday opening hours webpage www.tauranga.govt.nz/holidays.

Libraries

All Tauranga City Libraries are closed on the following dates:

• Saturday, 23 December 2023
• Sunday, 24 December 2023
• Monday, 25 December 2023
• Tuesday 26 December 2023
• Saturday, 30 December 2023
• Sunday, 31 December 2023
• Monday, 1 January 2024
• Tuesday, 2 January 2024

There is no Mobile Library Service from 23 December 2023 to 2 January 2024.

Access to our digital library and archives website is available 24/7 over the holidays.

Other services

Please visit the council holiday opening hours webpage for information on other services including building consents, Lim reports, service connections, animal control, freedom camping and plenty more www.tauranga.govt.nz/holidays.